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Frequently Asked Questions

You may have some of these commonly asked questions:

What are the requirements for membership?

Initial visit must be in-person.

Online completion of registration forms, either by pre-registration or at the time of the initial visit.

At least one in-person visit per year (365 days.)

Enrollment in automated payments and good standing on payments.

Ability to use technology (for online account management, appointment scheduling & messaging, etc.)

Have accountability for self-management while working as part of a team.

Do I need medical insurance?

Foundation Primary Care is not an insurance company and does not provide insurance. We recommend having at least catastrophic insurance coverage for those unanticipated medical expenses that can arise that we cannot handle (i.e. surgeries, hospitalizations, etc.)

What if I already have insurance?

Patients can use their medical insurance when they wish; patients need to check with their insurance what tests are allowed and how much patients are financially responsible for. Dr. Taylor will give cash price options if patients want.

Why would I pay extra for health care when I already have health insurance?

Because health insurance is not health care.

Because your insurance may put restrictions on your healthcare.

Because you may pay more for your services with insurance than without.

Can I use my HSA or FSA for my membership fees?

Current IRS laws are not clear about this; SB 1989 legislation hopes to clarify this. As laws are changing and still in flux, please consult your insurance or legal advisor.

What are your office hours?

OFFICE HOURS.

Typical Office hours are as follows: Mon-Thurs 8:00AM - 5:00PM; Fri 8:00 -11:30AM.

Mon - Fri 7:30AM- 8:00AM phone consults are available for established patients.

Closed for lunch between 12-1PM.

The Office will close for federal holidays and other times as necessary.

APPOINTMENTS.

Medical consults in the office or by phone are scheduled ahead of time.

Walk-in visits are welcome, though we prefer that you call ahead so you do not have wait on those with scheduled appointments, or in case your concern can be taken care of by phone.

Patients under the age of 18 MUST be accompanied by a parent or legal guardian or with an adult with written permission from a parent to authorize treatment.  

 

How can I contact you?

For medical emergencies, please call 911.

Electronic forms of communication are not appropriate for emergencies or other time-sensitive matters. If you are unsure whether you need to go to the emergency room, call Dr. Taylor.

You can call or message through the secure patient portal during office hours. Dr. Taylor will answer your unscheduled calls or messages whenever she is not taking care of another patient.

If you have an urgent question or need outside of office hours, just call Dr. Taylor.

What can I expect during an office visit or consult?
  • Identify primary concern (acute illness, medication refill, wellness checkup, lab/ test review, administrative paperwork, testing, etc)
  • Review medications & supplements
  • Review interim health conditions since the previous consult
  • Review preventive/ wellness status
  • Discuss care plan and management/ referrals/ testing/ education materials
  • Coordinate care with other providers and facilities if needed
  • Obtain records or other information if needed
  • Arrange follow-up for the next consult

If you have any other questions you would like answered, please feel free to complete the Contact Us form